Terms of service

1. Agreement

The Supplier hereby agrees to rent the Products to the Lessee, and the Lessee agrees to rent the Products from the Supplier in accordance with the terms and conditions of this Agreement. The Lessee agrees that the rental transaction and this Agreement shall become effective and binding upon the Lessee only after the Supplier confirms acceptance of the final rental—as specified on the website and approved by the Lessee.

2. Term/Period

The rental period for the Products shall commence on the "Start Date" and conclude on the "End Date" specified in the rental agreement. If the equipment is not returned by the "End Date"—and unless the agreement is terminated by either party as set forth in Clause 6—the rental period shall extend on a daily basis at a daily rate calculated using the initially agreed-upon rental fees. On the final day of the agreed period (whether the initial term or any extension thereof), the Lessee bears the responsibility of maintaining the Products, using them optimally within the manufacturer's specified capacity, and returning them to the Owner upon the expiration of the rental term in the same condition in which they were received at the start of the Agreement.

3. Confirmation of Receipt of Products

In the event that the Products are to be installed by the Supplier, the Lessee must provide sufficient space for their installation on the agreed Start Date. Following the installation of the Products, the Lessee shall notify the Supplier... In the event of any issues arising during the installation process or regarding the products, if the Supplier does not receive such notification from the Lessee within one hour of installation, the products shall be deemed correctly installed, suitable, and in good condition. Until the products are returned to or received by the Supplier—as stipulated in Clause 2 above—the Lessee shall remain responsible for the products, including their proper maintenance and optimal use, and shall return them to the Owner upon the expiration of the lease term in the same condition in which they were received, in accordance with the terms and conditions of this Agreement.

If the products do not require installation, the carrier’s receipt upon shipment to the Lessee shall constitute actual receipt of the products. Upon receipt, the Lessee shall notify the Supplier within one hour of delivery regarding any issues with the products. In the absence of such notification from the Lessee, the products shall be deemed suitable and in good condition, as previously agreed.

4. Lessee’s Obligations

The Lessee agrees to use the products solely for the purpose for which they were provided, exercising due care and complying with the terms and conditions of this Agreement regarding their use.

The Lessee shall take all reasonable steps to monitor the condition of the products, in the event that they are leased without an operator or attendant provided by the Owner. If the products continue to be used under unsafe or unsatisfactory conditions, the Lessee bears sole responsibility for any damage, loss, or accidents arising therefrom, whether directly or indirectly. If the Lessee fails to notify the Supplier of any defects in the products as stipulated in Clause 3(b), the products shall be deemed to have been in good condition upon receipt by the Lessee. The Lessee must retain and properly maintain the products throughout the rental period. The Lessee agrees to notify the Supplier of any damage to the products as soon as possible and shall be liable for the cost of repairing all damage sustained during the Lessee's use (excluding damage resulting from normal wear and tear). The cost of repairing a product shall not exceed the cost of the product itself as specified in the rental agreement. In the event that the products are lost or damaged beyond repair, the Lessee must pay the Supplier the replacement cost of the products as specified in the rental agreement; furthermore, the obligations under this agreement shall remain in effect until the expiration of the rental period. The Lessee must promptly pay the Supplier the cost of repairing or replacing the products.

The Lessee must retain the products and shall not engage in any act that might adversely affect the Supplier's ownership or rights. Additionally, the Lessee is responsible for complying with all laws and conditions regarding the possession and use of the products.

d. The Lessee shall not alter the Products in any way.

The Lessee agrees that the Products provided by the Supplier may only be operated by adults.

The Lessee must provide a suitable environment or location that meets the Products' operational requirements and ensures safety at the equipment usage site to minimize the risk of theft, malfunction, or damage.

The Lessee shall not move the Products from the location where they were installed by the Supplier, or from the location specified in the rental agreement (the "Permitted Usage Site"), without obtaining prior written consent from the Supplier.

5. Security Deposit

a) Upon receipt of the Products, the Lessee shall provide a security deposit of 500 Saudi Riyals per product. This amount shall be refunded directly to the Lessee after the rented product is inspected and returned in the same condition as it was delivered. In the event of damage to the product, the following shall apply:

If the damage is minor and repairable, the Supplier shall accept the paid security deposit as compensation for the damage caused to the product (given that the product relies entirely on its external appearance).

If the damage is significant—affecting appearance or performance—and renders the product unusable by the Supplier due to the Lessee's misuse, then, in addition to the paid security deposit, the Supplier shall be compensated for the full...