Refund policy

  A full refund is granted only if the order is cancelled at least 24 hours prior to the scheduled delivery time
If the order is cancelled less than 24 hours in advance, a 50% fee will be deducted from the order value; this is due to the product having been reserved and the lack of sufficient time to re-rent it to another party
Once the product has been received and installed, the renter is not entitled to request an exchange or a refund under any circumstances, as the product is deemed to have been put to use